Privacy Policy

1. Who we are

Fresh Housing Solutions Ltd is a company registered in England and Wales.

Company number

[Add company number]

Registered office

[Add registered office address]

Email

hello@freshhousingsolutions.co.uk

For the purpose of UK data protection law, Fresh Housing Solutions Ltd is the data controller for the personal information described in this policy.

2. Personal information we may collect

We may collect and process the following information:

• Your name
• Email address
• Organisation name
• Telephone number if you provide it
• Enquiry details
• Information you choose to include in messages to us
• Basic website usage information, where applicable

We do not intentionally collect special category personal data through this website.

3. How we collect information

We may collect personal information when you:

• Contact us by email
• Complete a website enquiry form
• Discuss a project, partnership, investment opportunity or development opportunity with us
• Communicate with us as a care provider, registered provider, housing association, local authority, landowner, investor or professional partner

4. How we use your information

We may use your information to:

• Respond to your enquiry
• Discuss development or partnership opportunities
• Manage business relationships
• Send requested information
• Maintain business records
• Improve our website and services
• Comply with legal, regulatory or professional obligations

5. Lawful basis for using your information

We rely on one or more lawful bases under UK data protection law, including:

• Legitimate interests: to respond to business enquiries, manage relationships and develop our business
• Contract or pre-contract steps: where we are discussing a potential agreement or project
• Legal obligation: where we need to keep records or comply with the law
• Consent: where we specifically ask for consent, such as for future marketing communications

6. How long we keep your information

We keep personal information only for as long as necessary for the purpose it was collected.

Business enquiry information may be kept for a reasonable period so we can manage ongoing discussions, records and future opportunities.

If you ask us to delete your information, we will do so unless we need to keep it for legal, contractual or legitimate business reasons.

7. Who we share information with

We do not sell personal information.

We may share information with trusted professional advisers, service providers or project partners where necessary, including:

• IT and website service providers
• Professional advisers
• Development partners
• Consultants involved in relevant projects
• Legal or regulatory authorities where required

8. International transfers

We do not intentionally transfer personal information outside the UK unless necessary for the services we use. If this happens, we will take appropriate steps to protect your information.

9. Your rights

You have rights under UK data protection law, including the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict how we use your information
• Object to certain uses of your information
• Request a copy of your information
• Withdraw consent where we rely on consent

To exercise your rights, contact: hello@freshhousingsolutions.co.uk

10. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website.